Category Archives: Social CRM

Synergy of Social media and CRM

Posted on May 23, 2012 by venkatesan

From great olden days when trading came into existence, the wheel of business has always been depended on the healthy relationship between the customer and the service provider. Another important aspect that was playing a vital role for the success … Continue reading →

  • October 14, 2012 |
  • 0 Comments
Posted in Social CRM, Social media | Leave a comment

Traditional CRM Vs Social CRM

Posted on May 16, 2012 by Nandakumar

Social CRM is the evolution of traditional CRM. The key difference is that social CRM is based on the customer engagement where as traditional CRM is on managing customer data. The challenges for organization is now adapting and evolving to … Continue reading →

  • October 14, 2012 |
  • 0 Comments
Posted in Social CRM | Tagged , | 2 Comments

Social CRM – A Simple View

Posted on May 10, 2012 by venkatesan

Social CRM (Customer Relationship Management) is merging of social network with customer relationship management to help you manage and build customer relationship. Business expanding Social CRM footprint – Its the next frontier for organization that optimize the power of social … Continue reading →

  • October 14, 2012 |
  • 0 Comments
Posted in Social CRM | Leave a comment

Social CRM for Effective Communication

Posted on April 30, 2012 by Nandakumar

Best Communication Platform for Businesses Growth The communication is the basis for all the organization to run successfully. The effective service provided to the customers with proper communication can build a long lasting customer relationship ensuring business growth. Based on … Continue reading →

  • October 14, 2012 |
  • 0 Comments
Posted in Social CRM | Tagged | Leave a comment